Design Learning Lab
Templates to explore complex design problems, ask better questions and connect users, experiences, systems, technology and business. Use them, adapt them and question them. See what others miss. Design what matters.
01
Map the journey. Understand what happens in between.
A journey mapping tool designed to look beyond touchpoints. Explore how user needs, interactions, systems and business constraints connect throughout an experience, then identify the gaps between those layers where meaningful opportunities often emerge.
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02
Show the thinking behind the screens.
A framework for turning project work into a compelling design case study. Instead of documenting every step of a process, it helps you communicate the context, decisions, trade-offs and impact that reveal how you think as a designer.
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03
Don't ask if they like it. Watch what happens.
A practical toolkit for planning usability tests, observing behavior and turning what you see into actionable insights. It helps you move from assumptions to evidence without overcomplicating the research process.
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04
Don't design activities. Design decisions.
A canvas for designing workshops around what actually needs to happen. Start with the purpose, identify the right voices in the room and build a path from exploration to understanding and decision-making.
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